Privacy Policy

1. Who We Are

AR Design Tech Ltd. ("AR Design Tech", "we", "us", or "our") is a company incorporated in Ontario, Canada, operating from Markham, Ontario. We provide AI-powered Etsy and Shopify shop setup, management, and automation services to clients in Canada and worldwide.

Contact:
Email: ron@ardesigntech.com
Phone / WhatsApp: 647-553-7129
Address: Markham, Ontario, Canada

2. Information We Collect

Information you provide directly:

• Name, email, phone number, and business details submitted via our contact form
• Shop details, designs, and project requirements you share with us
• Billing and payment information (processed by third-party payment providers)
• Communications via email, WhatsApp, or phone

Information collected automatically:

• IP address, browser type, device type, and OS
• Pages visited, time on site, and referring URLs
• Cookie and analytics data (see Section 7)

3. How We Use Your Information

• Service delivery: To respond to enquiries, provide quotes, and deliver the services you have engaged us for
• Shop management: To manage your Etsy and Shopify accounts on your behalf, as instructed
• Communication: To send project updates, invoices, and service notifications
• Marketing: To send newsletters or promotional content where you have consented (opt out anytime)
• Improvement: To analyse usage and improve our services
• Legal compliance: To comply with Canadian federal and Ontario provincial privacy laws

4. Sharing Your Information

We do not sell your personal data. We may share information with:

• Platform providers: Etsy and Shopify, as required to manage your shop on your behalf
• POD providers: Printify, Printful, or other fulfilment partners to process orders
• Analytics tools: Google Analytics for anonymised website usage data
• Payment processors: Secure third-party payment gateways
• Legal authorities: Where required by Canadian law or court order

5. Data Retention

• Client project data: retained for 7 years for accounting and legal purposes
• Marketing contact data: retained until you opt out
• Website analytics: up to 26 months in anonymised form
• Enquiry submissions: 2 years unless a client relationship is established

6. Data Security

We implement appropriate technical and organisational security measures including SSL/TLS encryption, encrypted cloud storage, role-based access controls, and regular security reviews. While we apply industry-standard practices, no electronic system is 100% secure.

7. Cookies

Our website uses essential cookies (required for functionality), analytics cookies (Google Analytics — anonymised), and preference cookies. You can control cookies via your browser settings. Disabling essential cookies may affect website functionality.

8. Your Rights (PIPEDA)

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to:

• Access: Request a copy of the personal data we hold
• Correction: Request correction of inaccurate data
• Withdrawal: Withdraw consent for marketing at any time
• Complaint: Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise your rights, contact us at ron@ardesigntech.com. We will respond within 30 days.

9. International Data

As we serve clients worldwide and use platforms like Etsy, Shopify, Printify, and Google Analytics, your data may be processed in the United States or other jurisdictions. We ensure appropriate safeguards are in place with all third-party providers.

10. Changes

We may update this Privacy Policy periodically. Material changes will be communicated to existing clients by email. The "Last updated" date above reflects the most recent revision.

11. Contact

AR Design Tech Ltd.
Markham, Ontario, Canada
Email: ron@ardesigntech.com
Phone / WhatsApp: 647-553-7129